Covid-19

August 31, 2021

Dear Customers,

We wanted to start off by thanking each and every one of you for your support and business since the start of the Covid-19 Pandemic. These have been trying times for all of us and we appreciate you all very much.

In light of theĀ  the City of Edmonton reinstating its mask bylaw, we are changing our operations as follows starting on September 3, 2021.

Starting on September 3rd, we will be permitting up to 6 customers at a time in the store so as to still encourage social distancing. All customers entering the store must be wearing a mask. If you are unable/unwilling to wear one, we continue to offer our mail order & curbside pickup service. Hand sanitizer will be available and must be used before handling any merchandise in the store (handling of cigars will only be done by staff). In addition to a staff member, only 2 customers will be permitted at one time to enter the humidor.

For the foreseeable future, we will continue to offer our curbside pickup service & mail order. Orders placed in this way can be done via phone (780-439-8519), email (chris@tobacconist.ca), text (780-242-4335), or via Facebook Messenger. This has proven to be a very popular option among all customers and we strongly encourage people to take advantage of it.

We appreciate the patience that you have all shown us during these difficult times. We are all doing our best, and as things change, we will continue to evaluate our operations. If we decide to make any additional changes, we will make sure to keep you all informed!

 

Thank you all from the Burlington on Whyte Tobacconist Crew!